+606 – 315 8888 | +606 – 225 2888 
+606 – 315 8930 | +606 – 315 8931
Patient Safety and Quality Data
Prevention & Control of Infection
Indicator
Target
Benchmark Source
2023
2024
Surgical Site Infection (SSI)
<2%
NIH
0%
0%
Hand Hygiene Compliance
>75%
MSQH
96%
96%
Hospital Acquired Infection (HCAI) Rate
<5%
MSQH
0.07%
0.10%
Percentage of MRSA Inpatients
<0.3%
MSQH
0.01%
0.01%
Obstetrics & Gynaecology
Indicator
Target
Benchmark Source
2023
2024
Incidence of 3rd and 4th degree tears of vaginal delivery
<10%
MSQH
0%
0%
Maternal Mortality
0
MSQH
0
0
Cardiology
Indicator
Target
Benchmark Source
2023
2024
Percutaneous Coronary Intervention (PCI) door to balloon time within 90 minutes of arrival
>90%
MSQH
100%
100%
Major Complication Rate During Diagnostic Coronary Angiogram
<1%
MSQH
0%
0%
Major Complication Rate during Percutaneous Coronary Intervention
<1%
MSQH
0%
0%
Indicator Benchmark Sources:
NIH: National Institutes of Health
MSQH: Malaysian Society for Quality in Health
Oriental Melaka Straits Medical Centre has consistently exceeded benchmark standards across key patient safety and quality indicators. Our outstanding performance in infection control, maternal care, and cardiology reflects our unwavering commitment to clinical excellence, patient safety, and best healthcare practices.